Refund Policy
Read Toolzin's refund policy: premium tools activate instantly and are non-refundable once used, with exceptions for confirmed technical issues. See how to request a refund.
Before purchasing Premium or any Partner/Advertise product on Toolzin, please read this refund policy carefully.
💎 Premium Subscription
Toolzin Premium removes ads, raises rate limits, and increases processing speed across our tools. It is activated immediately after payment is completed.
Since Premium is a digital subscription delivered instantly, we cannot offer a refund once it has been activated or used, even partially — for example, if you've used any Premium-only benefit (ad-free browsing, a higher limit, faster processing) even once during the billing period.
🤝 Partner Profile Fee
Publishing a Partner Profile requires a one-time fee. Applications are reviewed before a partnership is approved — payment does not guarantee acceptance.
- If your application is not approved, you receive a full refund automatically.
- If your application is approved and your profile goes live, the fee is non-refundable — the service (review and publication) has been delivered.
📢 Advertise Products
Featured Placement, Homepage Promotion, CPC Advertising, Sponsored Content, Email Promotion, and Deals are billed for the specific service or campaign period purchased.
Once a campaign has started running, or content/placement has been delivered, it is non-refundable for the portion already served. If you need to cancel a campaign before it starts, contact our support team as soon as possible.
⚠️ Exceptions – When Refunds Are Possible
Outside of the cases above, a refund may still be possible if:
- The purchased service or tool fails to work due to a verified technical issue on our side.
- The issue is confirmed by our support team after investigation.
In such cases, a full or partial refund may be approved. Please note this process can take up to 30 days to complete.
📩 How to Request a Refund
If you believe you are eligible for a refund:
- Contact our support team through the Help / Contact page.
- Provide your payment details, email address, and a short description of the issue.
- Our team will review your request and inform you of the result.
🚫 Non-Refundable Cases
Refunds will not be issued in the following situations:
- You changed your mind after purchase.
- The service worked correctly but didn't meet your expectations.
- You purchased by mistake or without reading the description.
- You already activated or used Premium, or your Partner Profile is already live, or your campaign has already started running.
🧰 Service Availability
Our tools and services are hosted on high-performance servers and are regularly updated.
If a tool or placement temporarily becomes unavailable, we'll fix it as soon as possible — but temporary downtime does not qualify for a refund.
🤝 Our Commitment
We always aim to provide accurate, reliable, and easy-to-use tools and services.
If you face any problem, please contact us first — we're happy to help you resolve any issue.