Legal Information

Refund Policy

Read Toolzin's refund policy: premium tools activate instantly and are non-refundable once used, with exceptions for confirmed technical issues. See how to request a refund.

Before purchasing Premium or any Partner/Advertise product on Toolzin, please read this refund policy carefully.


💎 Premium Subscription

Toolzin Premium removes ads, raises rate limits, and increases processing speed across our tools. It is activated immediately after payment is completed.

Since Premium is a digital subscription delivered instantly, we cannot offer a refund once it has been activated or used, even partially — for example, if you've used any Premium-only benefit (ad-free browsing, a higher limit, faster processing) even once during the billing period.


🤝 Partner Profile Fee

Publishing a Partner Profile requires a one-time fee. Applications are reviewed before a partnership is approved — payment does not guarantee acceptance.

  • If your application is not approved, you receive a full refund automatically.
  • If your application is approved and your profile goes live, the fee is non-refundable — the service (review and publication) has been delivered.


📢 Advertise Products

Featured Placement, Homepage Promotion, CPC Advertising, Sponsored Content, Email Promotion, and Deals are billed for the specific service or campaign period purchased.

Once a campaign has started running, or content/placement has been delivered, it is non-refundable for the portion already served. If you need to cancel a campaign before it starts, contact our support team as soon as possible.


⚠️ Exceptions – When Refunds Are Possible

Outside of the cases above, a refund may still be possible if:

  • The purchased service or tool fails to work due to a verified technical issue on our side.
  • The issue is confirmed by our support team after investigation.

In such cases, a full or partial refund may be approved. Please note this process can take up to 30 days to complete.

📩 How to Request a Refund

If you believe you are eligible for a refund:

  1. Contact our support team through the Help / Contact page.
  2. Provide your payment details, email address, and a short description of the issue.
  3. Our team will review your request and inform you of the result.

🚫 Non-Refundable Cases

Refunds will not be issued in the following situations:

  • You changed your mind after purchase.
  • The service worked correctly but didn't meet your expectations.
  • You purchased by mistake or without reading the description.
  • You already activated or used Premium, or your Partner Profile is already live, or your campaign has already started running.

🧰 Service Availability

Our tools and services are hosted on high-performance servers and are regularly updated.

If a tool or placement temporarily becomes unavailable, we'll fix it as soon as possible — but temporary downtime does not qualify for a refund.

🤝 Our Commitment

We always aim to provide accurate, reliable, and easy-to-use tools and services.

If you face any problem, please contact us first — we're happy to help you resolve any issue.